ROMB d.o.o. respects your privacy and is committed to protecting the personal data you provide through our website and online store. This Privacy Policy explains how we collect, use, and protect your data in accordance with the General Data Protection Regulation (GDPR).

1. General Information About the Data Controller

Company Name: ROMB d.o.o.
Address: Braće Radić 6, 31500 Našice, Croatia
Court of Registration: Commercial Court in Osijek, MBS: 030016333
Share Capital: 3,840,000.00 HRK (40,000.00 paid; 3,800,000.00 reinvested profit)
Director: Marija Hipp
Contact:
T. +385 31 613 494
F. +385 31 614 543
M. +385 91 1253098
E. romb.doo@gmail.com

2. Types of Data We Collect

When using our website and online store, we collect the following data:

  • Personal Data (first name, last name, address, email, phone) — during registration, order, or communication

  • Order and Payment Data — including IBAN, payment information via PayPal, cards, etc.

  • Delivery Data

  • Technical Data — IP address, browser type, operating system, access time, etc. (cookies and analytics)

3. Purpose of Data Processing

We use your data exclusively for the following purposes:

  • Processing orders and delivering books and e-books

  • Issuing invoices

  • Communication with the customer (e.g., regarding orders or user account)

  • Sending information and promotions (if you have given consent)

  • Improving functionality and user experience on the website

4. Legal Basis for Processing

We process data based on:

  • Contractual Relationship (purchase on the online store)

  • Legal Obligations (accounting and tax regulations)

  • Consent (for newsletter and marketing)

  • Legitimate Interest (system security, analytics)

5. Cookies

We use cookies to ensure the website functions correctly and to analyze user traffic and behavior. By using our website, you agree to the use of cookies unless you disable them in your browser settings.

6. Data Sharing

Your data may be shared with:

  • Delivery services (for shipping physical books)

  • Accounting

  • Providers of hosting, maintenance, and IT support services

  • Third parties only in case of legal obligation

We never sell, rent, or otherwise commercialize your personal data.

7. User Rights

In accordance with GDPR, you have the right to:

  • Request access to your data

  • Correct inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Transfer data to another data controller

To exercise your rights, contact us via email: romb.doo@gmail.com

8. Data Protection

We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse. All data is transmitted via secure SSL connections.

9. Data Retention

We retain personal data only as long as necessary to fulfill the purpose for which it was collected, or as required by law (e.g., 11 years for accounting data).

10. Changes to Privacy Policy

We reserve the right to amend this Privacy Policy. All changes will be published promptly on this page. We recommend that you check this page periodically for updates.

11. Privacy Statement

We are committed to protecting customers’ personal data by collecting only the necessary, basic data required to fulfill our obligations; informing customers about how collected data is used; regularly giving customers the option to choose how their data is used, including the choice to have their name removed from lists used for marketing campaigns. All user data is strictly protected and accessible only to employees who need it to perform their work. All our employees and business partners are responsible for complying with privacy principles.

Cookie Policy

To ensure this website works correctly and to improve user experience, the site uses cookies. This Cookie Policy explains what cookies are, which ones we use, why we use them, and how you can control them.

1. What Are Cookies?

Cookies are small text files that the website stores on your computer, mobile device, or other device when you visit the site. Cookies allow the website to remember your actions and settings (such as login, language, font size, and other display preferences) over a period of time.

2. Which Cookies Do We Use?

On our site, we use first-party cookies and third-party cookies for the following purposes:

a) Necessary Cookies

These cookies are essential for the website to function and cannot be disabled in our systems. They are usually set in response to actions such as setting privacy preferences, logging in, or filling out forms.

Examples:

  • WooCommerce cookies for storing cart contents

  • WordPress cookies for user login

b) Statistical / Analytical Cookies

We use these cookies to collect information about how users use our site—for example, which pages are visited most often, how long users spend on the site, and similar data.

Examples:

  • Google Analytics (anonymized IP addresses)

  • Jetpack Site Stats

c) Marketing Cookies

These cookies are used to track visitors across websites in order to display ads relevant to the user.

Examples:

  • Facebook Pixel

  • Google Ads Remarketing

3. Managing Cookies

On your first visit to our website, a cookie consent banner will appear, giving you the option to accept or reject non-essential cookies.

You can also manage or disable cookies in your web browser:

Please note that disabling certain cookies may cause the website to not function properly.

4. Third-Party Cookies

Our website may contain links to other websites or embedded content (e.g., YouTube, Facebook) that may use their own cookies. ROMB d.o.o. has no control over the cookies of these sites, and we recommend that you read their privacy and cookie policies.

5. Cookie Policy Updates

This Cookie Policy may be updated from time to time, and all changes will be published on this page. Last update: April 13, 2025